VirtualFace Privacy Policy
PRIVACY POLICY (Updated on 25/04/2020)
VirtualFace hereinafter referred to as the “Company” (where such expression shall,
unless repugnant to the context thereof, be deemed to include its representatives,
administrators, permitted successors and assigns.)The creator of this Privacy Policy
ensures a steady commitment to your privacy with regard to the protection of your
invaluable information.
This privacy policy contains information about the Website “
and it’s (hereinafter collectively referred to as the (“Website/Platform”).
In order to provide you with our uninterrupted use of services, we may collect and, in
some circumstances, disclose information about you with your permission. To ensure
better protection of your privacy, we provide this notice explaining our information
collection and disclosure policies, and the choices you make about the way your
information is collected and used.
This Privacy Policy shall be in compliance with the General Data Protection Regulation
(GDPR) in effect from May 25th, 2018 and any and all provisions that may read to the
contrary shall be deemed to be void and unenforceable as of that date. If you do not
agree with the terms and conditions of our Privacy Policy, including in relation to the
manner of collection or use of your information, please do not use or access the Site. If
you have any questions or concerns regarding this Privacy Policy, you should contact
our Customer Support Desk at
1. “We”, “Our”, and “Us” shall mean and refer to the Website or the Company, as the
context so requires.
1. “User”, “Client” shall mean and refer to natural and legal individuals who use the Website
and who intend to seek information or, contact or obtain the services of conducting and
managing online events and conferences using the tools available on the Platform
through the cloud the based video communication platform hosted by the Company.
2. “Services” shall refer to a Platform which offers tools to the Users to conduct and
manage online events and conferences through cloud based video communication
3. “Personal Information” shall mean and refer to any personally identifiable information
that we may collect from You such as Name, Email Id, contact details, Business
information etc;
We are committed to respecting your online privacy. We further recognize your need for
appropriate protection and management of any Personal Information You share with us.
We may collect the following information:
1. Personal data such as, but not limited to name, e-mail, telephone number,
address, title and Social Media login details;
1. Tracking Information such as, but not limited to the IP address of your device
and Device ID when connected to the Internet. This information may include the
URL that you just came from (whether this URL is on the Website or not), which
URL you next go to (whether this URL is on the Website or not), your computer
browser information, and other information associated with your interaction with
the Website:
1. Details of Website usage for analytics:
This privacy policy also applies to data we collect from users who are registered as
members of this site, including, but not limited to, browsing behavior, pages viewed, etc.
We also collect and store personal information provided by you from time to time on the
Site. We only collect and use such information from you that we consider necessary for
achieving a seamless, efficient and safe experience, customized to your needs
1. To enable the provision of services opted for by you;
2. To allow you to receive quality customer care services and data Collection;
1. To comply with applicable laws, rules, and regulations;
1. We use your contact information to send you information based on your
interests and prior activity. The Company may also use contact information
internally to direct its efforts for service improvement but shall immediately
delete all such information upon withdrawal of your consent for the same
through the ‘unsubscribe’ button or through an email to be sent
1. Further, transacting over the internet has inherent risks which can only be
avoided by you following security practices yourself, and informing our customer
care team about any suspicious activity or where your personal information has
been wrongly used in an unauthorized manner.
1. At every stage prior to, during or after information collection, you have the right
to access all personally identifiable information provided, rectify or alter all
personally identifiable information provided, restrict the level of information to be
retained as per your sole discretion and object to the retention, use and potential
disclosure of the personally identifiable information.
1. The information provided by User shall be used to provide and improve the
service for all the users:
1. For maintaining an internal record.
2. For providing Information
3. For enhancing the Services provided.
1. For more details about the nature of such communications, please refer to our
Terms of Service. Further, your personal data such as Name, email Id and any
other Sensitive Personal data may be collected and stored by us for internal
2. We use your tracking information such as IP addresses, and or Device ID to
help identify you and to gather broad demographic information and make further
services available to you.
3. We will not sell, license or trade your personal information. We will not share
your personal information with others unless they are acting under our
instructions or we are required to do so by law.
4. Information collected via our server logs includes users' IP addresses and the
pages visited; this will be used to manage the web system and troubleshoot
problems. We also use third-party analytics, tracking, optimization, and targeting
tools to understand how users engage with our Platform so that we can improve
it and cater personalized content/ads according to their preferences.
1. Before or at the time of collecting personal information, we will identify the
purposes for which information is being collected. If the same is not identified to
you, you have the right to request the Company to elucidate the purpose of
collection of said personal information, pending the fulfillment of which you shall
not be mandated to disclose any information whatsoever.
1. We will collect and use your personal information solely with the
objective of fulfilling those purposes specified by us, within the scope of
the consent of the individual concerned or as required by law. We will
only retain personal information as long as necessary for the fulfillment
of those purposes. We will collect personal information by lawful and fair
means and with the knowledge and consent of the individual concerned.
1. Personal data should be relevant to the purposes for which it is to be
used, and, to the extent necessary for those purposes, should be
accurate, complete, and up-to-date.
We use data collection devices such as “cookies” on certain pages of our Websites.
“Cookies” are small files sited on your hard drive that assist us in providing customized
services. We also offer certain features that are only available through the use of a
“cookie”. Cookies can also help us provide information which is targeted to your
interests. Cookies may be used to identify logged in or registered users. Our Website
uses session cookies to ensure that you have a good experience. These cookies contain
a unique number, your 'session ID', which allows our server to recognize your computer
and 'remember' what you've done on the site. The benefits of this are:
1. You only need to log in once if you're navigating secure areas of the site
1. Our server can distinguish between your computer and other users, so you can
see the information that you have requested.
You can choose to accept or decline cookies by modifying your browser settings if you
prefer. This may prevent you from taking full advantage of the Website. We also use
various third-party cookies for usage, behavioral, analytics and preferences data. The
following is the different types of Cookies used on the Website:
1. Authentication cookies: To identify the user and share the content that he or she
requested for.
2. Functionality cookies: For the customized user experience and resuming past
course progress.
1. Tracking, optimization, and targeting cookies: To capture usage metric on the
device, operating system, browser, etc. To capture behavioral metrics for better
content delivery. To cater and suggest most suited products and services.
1. We use Google Analytics to help us to understand how you make use of our content
and work out how we can make things better. These cookies follow your progress
through the anonymous data collected by us on where you have come from, which
pages you visit, and how long you spend on the site. This data is then stored by
Google in order to create reports. These cookies do not store your personal data.
1. The Google website contains further information about Analytics and a copy of
Google's privacy policy pages.
The Website may include advertisements, hyperlinks to other websites, Websites,
content or resources. We have no control over any websites or resources, which are
provided by companies or persons other than us. You acknowledge and agree that we
are not responsible for the availability of any such external sites or resources, and do not
endorse any advertising, services/products or other materials on or available from such
platform or resources. You acknowledge and agree that We are not liable for any loss or
damage which may be incurred by you as a result of the availability of those external
sites or resources, or as a result of any reliance placed by you on the completeness,
accuracy or existence of any advertising, products or other materials on, or available
from, such websites or resources. These external websites and resource providers may
have their own privacy policies governing the collection, storage, retention and
disclosure of Your Personal Information that You may be subject to. We recommend that
you enter the external Website and review their privacy policy.
1. We provide the service of providing a Platform which provides tools for
conducting and managing online events and conferences through the
cloud based video communication Platform hosted by the Company.
2. You have the right as a User to access the website to seek information
on the services offered through the Platform and avail the services by
registering and creating your account on the Platform.
1. You require to register or login on the platform in order to avail and
make use of the services offered on the Platform.
1. You can leave a feedback on the product or services provided by the
Company, but at all times you are required to be civil and maintain
You further acknowledge that the Platform may contain information which is designated
confidential by us and that you shall not disclose such information without our prior
written consent. Your information is regarded as confidential and therefore will not be
divulged to any third party, unless if legally required to do so to the appropriate
authorities. We will not sell, share, or rent your personal information to any third party or
use your e-mail address for unsolicited mail. Any emails sent by us will only be in
connection with the provision of agreed services, and you retain sole discretion to seek
for discontinuation of such communications at any point of time.
Except as otherwise expressly included in this Privacy Policy, this document only
addresses the use and disclosure of information we collect from you. To the extent that
you disclose your information to other parties, whether they are on our Platform or on
other sites throughout the Internet, different rules may apply to their use or disclosure of
the information you disclose to them. To the extent that we use third party advertisers,
they adhere to their own privacy policies. Since we do not control the privacy policies of
the third parties, you are subject to ask questions before you disclose your personal
information to others.
1. We treat data as an asset that must be protected against loss and unauthorized access.
We employ many different security techniques to protect such data from unauthorized
access by members inside and outside the Company. We follow generally accepted
industry standards to protect the Personal Information submitted to us and information
that we have accessed. We are using Cloud Service from AWS. We follow generally
accepted industry standards to protect the Personal Information submitted to us and
information that we have accessed. We are using SSL certificates to guarantee the safer
transmission of data on our website. SSL Certificates are small data files that digitally
bind a cryptographic key to an organization’s details. When installed on a web server, it
activates the padlock and the https protocol and allows secure connections from a web
server to a browser. We also use reverse proxy servers before our actual servers. A
reverse proxy server is a type of proxy server that is situated behind the firewall in a
private network and directs client requests to the appropriate backend server. A reverse
proxy provides an additional level of abstraction and control to ensure the smooth flow of
network traffic between clients and servers.
2. However, as effective as encryption technology is, no security system is impenetrable.
Our Company cannot guarantee the security of our database, nor can we guarantee that
information you provide won’t be intercepted while being transmitted to the Company
over the Internet.
Each paragraph of this privacy policy shall be and remain separate from and
independent of and severable from all and any other paragraphs herein except where
otherwise expressly indicated or indicated by the context of the agreement. The decision
or declaration that one or more of the paragraphs are null and void shall have no effect
on the remaining paragraphs of this privacy policy.
Our Privacy Policy may change from time to time. The most current version of the policy
will govern our use of your information and will always be at the Platform.
To withdraw your consent, or to request the download or delete your data with us for any
or all our services at any time, please email to from your registered
email address.
If you have any questions or concerns regarding this privacy policy, you should contact us by
sending an email to